Personal

IMPORTANT UPDATE!

2011 will bring some exciting updates to our website.  As you know, Suffolk First Bank completed its merger with Xenith Bank in December 2009.  Continue reading...

SuffolkFirst Bank Visa Check Card

 

With the SuffolkFirst Bank Visa Check Card, you can enjoy a completely new level of banking and shopping convenience. You can perform a variety of checking and savings account transactions in seconds.

With your card, you can withdrawal cash, make deposits, transfer funds between accounts and obtain balance information free at any SuffolkFirst Bank ATM. At the same time, you can pay for your purchases without cash, checks, or credit cards.

When presented at merchants honoring VISA, your purchase is automatically deducted from your checking account. You can view and track your check card spending any time you want with Online Banking.

¹Subject to credit approval. Fees will be charged per transaction when using an ATM at another financial institution.

 

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Activate your Visa Check Card

  • To activate your Visa Check Card, visit any SuffolkFirst Bank 24-Hour Banking ATM to make a withdrawal or balance inquiry with your Personal Identification Number (PIN)
  • To report lost/stolen cards after normal banking hours, call (800) 264-5578
  • For ATM or Electronic Funds Transfer (EFT) dispute resolution, please visit a branch nearest you or by mail at:


SuffolkFirst Bank
Customer Care Department
P.O. 1340
Suffolk, VA.  23439-1340
 

 

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Visa Check Card Security


Protect Your Card
Your safety is our priority. Safeguard your card and transactions by following these simple safety tips. 

  • Do not write your PIN on or near your card. Do not share it with anyone. Bank representatives do not have access to your PIN and will not ask for it.
  • Choose ATMs in highly visible, well-lit locations and have your card ready.
  • Survey your surroundings and avoid locations where people are loitering nearby.
  • Block the keypad from view to prevent anyone from seeing you enter your PIN
  • After completing your transaction, always take your card and receipt with you.
  • If your card is lost or stolen or to report suspicious card activity, call (757) 934-8200 immediately. After hours, call (800) 500-1044.

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